PRIVACY POLICY

Last Updated: 12 December 2025
Panoptic Analytics Pvt. Ltd.
Website: https://panopticanalytics.com
Registered Address: 30, Nakoda Complex, Sec-4 HM, Udaipur, Rajasthan, India 313002
Contact: info@panopticanalytics.com

1. Introduction

Panoptic Analytics Pvt. Ltd. (“Panoptic”, “we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you interact with our website, services, and tools.

By using our website or services, you agree to the terms of this Privacy Policy.

We comply with:

2. What This Policy Covers

This Privacy Policy Applies to: 

  • Our website (panopticanalytics.com)
  • Services we provide (GTM engineering, lead generation, CRM setup, AI integrations, web/app development, VAs, data enrichment, AI training data, custom tools/agents)
  • Client portals and dashboards that require user accounts
  • Data you provide to us directly or upload for project execution (e.g., CRM data, LinkedIn data, company lists, spreadsheets)
3. What Information We Collect
A. Information You Provide Directly

This includes:

  • Name, email address, phone number
  • Company name and professional details
  • Login/account credentials for Panoptic dashboards
  • Project briefs, uploaded files, lists, CRM exports
  • LinkedIn-based leads, customer datasets, enrichment data
  • API keys or tool access required to execute projects
  • Communication records (email, chat, support requests)
B. Information Collected Automatically

We currently do NOT use analytics or cookies, but our servers may capture basic logs such as:

  • IP address
  • Browser type
  • Time/date of access
  • Pages visited
    These logs are used only for security and performance monitoring.
C. Sensitive or High-Value Business Data

As part of our services, clients often share:

  • Customer lists
  • CRM exports
  • Sales pipeline data
  • Lead generation data
  • AI training data
  • Internal processes or documents

These are treated as strictly confidential and used solely for delivering the contracted services.

4. How We Use Your Information

We use your personal and business data for:

A.  Service Delivery
  • Personalizing your experience
  • Managing your account and project dashboards
  • Providing customer support and updates
  • Executing contracted services (lead gen, CRM setup, AI workflows, apps, etc.)
B.  Business Operations
  • Improving our services
  • Internal analytics, project insights, and quality control
  • Security monitoring and fraud prevention
C.  Communications
  • Responding to inquiries
  • Sending project updates
  • Sharing service-related information
  • Sending optional marketing content (only with consent)
D.  Legal Obligations
  • Compliance with lawful requests, court orders, or regulatory requirements
5. Legal Basis for Processing (GDPR)

For EU residents, we process data under these legal bases:

  • Contractual necessity (delivering your purchased services)
  • Legitimate interest (improving services, preventing fraud)
  • Consent (optional marketing, account creation)
  • Legal obligation (compliance with laws)
6. When We Share Your Information

We may share your data only with:

Service Providers / Partners
  • Payment processors (Razorpay, PayPal, banks)
  • Cloud platforms (e.g., AWS, GCP, or similar)
  • Independent contractors working under NDA
  • Technical partners assisting with CRM, automation, or app development
Legal & Compliance
  • Government or law enforcement (only if required by law)
Internal Team
  • Authorized Panoptic team members handling your project

    We never sell, rent, or trade your personal data.

    All third-party vendors operate under data protection agreements (DPAs).

7. International Transfers

Your data may be processed outside India (e.g., EU, US, Singapore), especially when cloud services or international partners are involved.

We use:

  • Standard Contractual Clauses (GDPR)
  • Adequate safeguard mechanisms
  • Strict NDAs and access controls
8. Data Retention

We retain personal and business data only as long as:

  • Necessary to provide service
  • Required for legal, tax, or contractual obligations
  • You maintain an active account

Upon request, we will delete or anonymize your data.

9. Your Rights

Under GDPR:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right not to be subject to automated decision-making

Under CCPA (for California Residents)

  • Right to know what data is collected
  • Right to request deletion
  • Right to opt-out of data sharing
  • Right to non-discrimination

Under India’s DPDP Act

  • Right to access
  • Right to correction
  • Right to erasure
  • Right to grievance redressal
    To exercise your rights :  Email: info@panopticanalytics.com
10. Account Creation

Users who create accounts on our platform are responsible for:

  • Keeping login details confidential
  • Notifying us immediately of unauthorized access
11. Marketing Communications

We send marketing communications only if you opt in.  You may unsubscribe anytime via:

We maintain minimal data to remember your opt-out preference.

12. Data Security

We use multiple safeguards, such as:

  • HTTPS encryption
  • Secure servers
  • Access control and MFA
  • Data minimization practices
  • Regular security monitoring

However, no online system is 100% secure.

13. Children’s Privacy

Our services are not intended for individuals under 18.   We do not knowingly collect data from minors.

14. Business Transfers

If Panoptic is involved in a merger, acquisition, funding event, or asset transfer, your data may be transferred to the successor entity — with the same protections.

15. External Links

Our website may link to third-party sites.   We are not responsible for their privacy practices.

16. Changes to This Policy

We may update this Privacy Policy periodically.  The latest version will always be posted on this page with the “Last Updated” date

17. Contact Us

For privacy questions, requests, or concerns:

Panoptic Analytics Pvt. Ltd.
Email: info@panopticanalytics.com
Address: 30, Nakoda Complex, Sec-4 HM, Udaipur, Rajasthan, India 313002

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